The Result
The partnership with Tusk Software has significantly impacted BioPet Laboratories' operations, evidenced by several key outcomes:
- User Satisfaction: Annual customer surveys indicate higher levels of satisfaction with the application's ease of use, reflecting the platform's user-friendly design and functionality.
- Operational Efficiency: The automation of lab processes and sample management has streamlined workflows, reducing the time required for many daily tasks by not just minutes, but by hours. This efficiency has also mitigated the need for additional labor in numerous use cases.
- Scalability: The platform successfully supports over 15,000 daily users, demonstrating its ability to scale in response to BioPet Laboratories' growing user base.
BioPet Laboratories' experience with Tusk Software highlights the importance of creativity, technical expertise, and effective communication in software development. By translating complex requirements into intuitive functionality, Tusk Software has empowered BioPet Laboratories to scale their operations efficiently and continue leading the animal genetics industry. The ongoing partnership stands as a testament to the success of a well-executed, customized software solution.
Notes From Client
"Overall, they’ve done a phenomenal job. Creativity is their most prominent trait. They’re able to take our requirements, get creative, and translate everything into basic functionality that’s easy for our end users. As long as you communicate your requirements and what you want your users to experience, they can take it from there. Sometimes there’s a gap between good technical work and communication, but Tusk Software’s team is excellent at engaging people and communicating."
-J Retinger
CEO, Biopet Labratories